Refund policy

Thank you for your choosing Tygie. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy:

RETURNS
All returned items must be in new and unused condition, with all original tags and label attached.

RETURNS PROCESS
To return an item, please email customer service at customercare@tygieph.com.

REFUNDS
For defective or damaged products, please email customer service at customercare@tygieph.com.

Please Note

  • Sale items are FINAL SALE and cannot be returned.

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Your 100% satisfaction is important for us. We offer a 7-days Return & Exchange Policy:

  • If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
  • Timing: we have a 7-days Return & Exchange Policy, since the day item was received.
  • Sale items are FINAL SALE and cannot be returned.
  • To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
  • For returns, please email customercare@tygieph.com with the subject 'Returns' and include your order number, name and the reason for the return.
  • Seller will provide the customer with instructions where to send returned goods. 
  • Please note that customers are responsible for shipping costs of returned items.
  • When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
  • If the refund is approved, then it will be processed and a credit will automatically be applied to customer's PayPal account.
    For payments made through DragonPay, refunds will be manually processed.