Help Center

In Tygie, we accept secure payments for both local & international customers via;

1. PayPal: Credit Cards and Debit Cards
2. Dragonpay

• Online Banking | E-Wallet:
  - Bank of Commerce Online
  - ChinaBank Online Bills Payment
  - InstaPay using any bank
  - Landbank ATM Online
  - MayBank Online Banking
  - PSBank Online
  - RCBC Online Banking
  - RobinsonsBank Online Bills Payment
  - Security Bank Online Bills Payment
  - UCPB Connect | Mobile 
  - Unionbank Online Banking 
  - Bitcoin | Ethereum | USDT | BinancePay 
  - Coins.ph Wallet 
  - GCash Bills Pay 
  - Lightning BTC (Pouch) 
  - Moneygment 
  - PayMaya Bills Pay
  - SG | HK | TH | MY | AU Online Banking 

• Over-the-Counter | ATM Banking: 
  - AUB Online | Cash Payment 
  - BDO ATM
  - BDO Cash Deposit w/ reference 
  - BDO Network Bank (Formerly ONB) Cash Dep
  - BPI Cash Payment - ChinaBank Cash Payment 
  - EastWest Online | Cash Payment 
  - i2i Rural Banks 
  - LandBank Cash Payment 
  - MetroBank Cash Payment 
  - PNB Cash Payment 
  - PNB Internet Banking Bills Payment 
  - RCBC ATM | Cash Payment 
  - RobinsonsBank Cash Payment 
  - Security Bank Cash Payment 
  - UCPB ATM | Cash Payment 
  - UnionBank Cash Payment 
• Over-the-Counter Others:
  - ECPay (GCash | Payment Centers)
  - Cebuana Lhuillier Bills Payment
  - CVM Pawnshop and Money Changer
  - M. Lhuillier
  - Palawan Pawnshop
  - PeraHub
  - Posible (Family Mart | Phoenix) 
  - RD Pawnshop
  - Robinsons Dept. Store - RuralNet Banks and Coops
  - SM Dept | Supermarket | Savemore Counter
  - USSC
  - Villarica Pawnshop

Note that additional exchange fee may apply if your currency is other than US dollars.

Shipping destinations:

• We ship both locally and worldwide.

Shipping Time:

• NCR orders take 7-14 business days to be delivered to you. 
• Provincial orders take 12-20 business days to be delivered to you.
• International orders take 15-30 business days to be delivered via DHL.NOTE: Shipping time might vary depending on location, shipment method and other factors.

NOTE: Shipping time might vary depending on location, shipment method and other factors. 

Free Shipping: 

• NCR - Free Shipping
• Provincial - Php 10,000.00 and above 
• International - Php 30,000.00 and above

Excited to get your hands on your new purchase? Once you place an order, we will send to your email notifications to see how close you are in receiving your package.Here's a quick guide to decode every delivery status.

STATUS

MEANING

Order Received

Order has been successfully placed, but we are still waiting for your payment

Payment Received

We have received and verified your payment.

Order in Progress

Order is being prepared on our production department.

Delivery in Progress

Order is on the way

Order Delivered

Order was received by the client

How long will the delivery take?

Tygie wants to delivery your item/s the fastest way possible, but delivery date may vary due to we source out the best materials possible to create the item that's perfect for you.We deliver on weekdays from 8am-5pm excluding weekends and holidays. Count down the days to receive your package, starting from the date when payment was confirmed. 

Albay (SM City Legazpi - SM Store, Kultura Filipino)

Bacolod (SM City Bacolod Northwing - SM Store, Kultura Filipino)

Baguio (SM City Baguio - SM Store, Kultura Filipino)

Batangas (SM City Lipa - SM Store, Kultura Filipino)

Batangas (SM City Batangas - SM Store, Kultura Filipino)

Cabanatuan (SM City Cabanatuan - SM Store, Kultura Filipino)

Camarines Norte (SM City Daet - SM Store, Kultura Filipino) 

Cavite (SM City Bacoor - SM Store, Kultura Filipino)

Cavite (SM City Dasmarinas - SM Store, Kultura Filipino)

Cebu (SM City Cebu - Kultura Filipino Boutique)

Cebu (SM City Cebu - SM Store, Kultura Filipino)

Cebu (SM Seaside City Cebu - Kultura Filipino Boutique)

Cebu (SM Seaside City Cebu - SM Store, Kultura Filipino)

Davao (SM City Davao - SM Store, Kultura Filipino)

Davao (SM Lanang Premier - Kultura Filipino Boutique) 

Davao (SM Lanang Premier - SM Store, Kultura Filipino)

Laguna (SM City Calamba - SM Store, Kultura Filipino)

Laguna (SM City Santa Rosa - SM Store, Kultura Filipino)

Las Pinas (SM Southmall - SM Store, Kultura Filipino)

Makati (SM Makati - Kultura Filipino Boutique)

IloIlo (SM City Iloilo - SM Store, Kultura Filipino)

Mandaluyong (SM Megamall - Kultura Filipino Boutique) 

Mandaluyong (SM Megamall – SM Store, Kultura Filipino)

Manila (SM City Manila - SM Store, Kultura Filipino)

Manila - San Juan (SM City Sta. Mesa -  SM Store, Kultura Filipino)

Manila - Santa Cruz (SM City San Lazaro - SM Store, Kultura Filipino)

Marikina (SM City Marikina - SM Store, Kultura Filipino)

Olongapo (SM City Olongapo - SM Store, Kultura Filipino)

Palawan (SM City Puerto Princesa - Kultura Filipino Boutique)

Pampanga - Angeles (SM City Clark - SM Store, Kultura Filipino)

Pampanga - San Fernando (SM City Pampanga - Kultura Filipino Boutique)

Paranaque (SM City Bicutan - SM Store, Kultura Filipino)

Pasay (SM Mall of Asia - Kultura Filipino Boutique) 

Pasay (SM Mall of Asia - SM Store, Kultura Filipino)

Quezon City (SM City Cubao - SM Store, Kultura Filipino)

Quezon City (SM City Fairview - SM Store, Kultura Filipino)

Quezon City (SM City North EDSA – SM Store, Kultura Filipino)

Taguig – (SM Aura Premier - Kultura Filipino Boutique)

Zamboanga City (SM City Mindpro - SM Store, Kultura Filipino)

Your 100% satisfaction is important for us. We offer a 7-days Return & Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
• Timing: we have a 7-days Return & Exchange Policy, since the day item was received.
• Sale items are FINAL SALE and cannot be returned.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email customercare@tygieph.com with the subject 'Returns' and include your order number, name and the reason for the return.
• Seller will provide the customer with instructions where to send returned goods. 
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's PayPal account.
  For payments made through DragonPay, refunds will be manually processed.